DigiExpi (“DigiExpi”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you interact with our website, courses, workshops, masterclasses, advertisements, forms, and other services.
By using our website or submitting your information to DigiExpi, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect only the information reasonably necessary to communicate with prospective and enrolled students and provide our educational services.
- Full name
- Mobile/phone number
- Email address
- Course or workshop information selected by you
- Information voluntarily provided through enquiry, registration, demo-booking, workshop, or course forms
- Payment and transaction-related information required to verify your purchase
Information We Do Not Intentionally Collect
DigiExpi does not require students or prospective students to provide their residential or billing address through our standard course enquiry and registration forms unless such information becomes necessary for a specific legitimate business, legal, tax, or payment-related requirement.
2. How We Collect Information
- Submit a form on our website
- Enquire about a course
- Book a demo class
- Register for a workshop or masterclass
- Contact us through WhatsApp, phone, or email
- Purchase a course
- Participate in our educational programs
- Interact with our advertisements or website
3. How We Use Your Information
- Respond to your enquiries
- Share information about DigiExpi courses
- Share course modules, curriculum, schedules, and other relevant information
- Communicate with you through WhatsApp, phone, or email
- Process and verify course registrations and payments
- Provide access to purchased courses and classes
- Send information related to workshops and masterclasses you have registered for
- Provide class-related updates and announcements
- Manage assignments, projects, certification, and other course-related activities
- Provide customer and student support
- Improve our website, advertising, courses, and services
- Understand website and marketing performance
- Maintain our internal CRM and business records
- Comply with applicable legal, regulatory, accounting, and security requirements
4. WhatsApp, Email and Phone Communication
When you provide your phone number or email address, DigiExpi may use these details to communicate with you regarding course information, course modules, demo classes, workshops and masterclasses, registration and payment-related information, course schedules, class-related announcements, student support, and other information reasonably related to your interaction with DigiExpi.
Our team will use your contact information for relevant business and educational communication. We do not intend to send unnecessary spam or unrelated promotional messages. You may contact us if you no longer wish to receive non-essential communications from us.
5. Payment Information
Course payments are processed through third-party payment processing providers selected by DigiExpi. When you make a payment, the payment provider may collect and process payment-related information in accordance with its own privacy policy and terms.
DigiExpi does not intend to store complete debit card, credit card, banking passwords, UPI PINs, or other sensitive payment credentials on its own systems. Payment confirmation and transaction-related information may be retained by DigiExpi for accounting, verification, customer support, fraud prevention, and legal or regulatory purposes.
6. Analytics and Advertising Technologies
Our website may use technologies such as Google Analytics, Meta Pixel, cookies, and similar analytics, measurement, and advertising technologies.
These technologies may help us understand website usage, measure advertising effectiveness, improve our website and marketing, and understand visitor interactions. Third-party services may process certain technical or online activity information according to their respective policies.
7. Our CRM
DigiExpi maintains an internal CRM system for managing enquiries, prospective students, enrolled students, communications, and course-related information.
Information collected through our forms and other business channels may be stored in our CRM. DigiExpi controls the business use of this information and does not sell or publicly disclose student contact information.
Access to internal student and lead information is restricted to authorized DigiExpi team members who require such access for legitimate business or educational purposes.
8. Data Sharing
DigiExpi does not sell, rent, or publicly display your personal contact information.
We may share limited information with third-party service providers where reasonably necessary to operate our business and provide our services, including providers involved in payment processing, website hosting and infrastructure, analytics and measurement, advertising platforms, communication services, business/CRM infrastructure, security, and fraud prevention.
Such services may process information according to their own terms and privacy policies. We may also disclose information where required by applicable law, legal process, government authority, or where reasonably necessary to protect our legal rights, users, business, or security.
9. Data Security
DigiExpi takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
Access to internal customer information is limited to authorized personnel based on business requirements. However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.
10. Public Disclosure
DigiExpi does not publicly display or publish students' phone numbers, email addresses, or other personal contact information.
If testimonials, photographs, videos, names, or other identifiable information are used for marketing purposes, DigiExpi will seek appropriate permission where required.
11. Data Retention
We retain personal information for as long as reasonably necessary for communication, course administration, accounting, business records, legal compliance, dispute resolution, and security.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
12. Your Choices
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request that your information be updated
- Ask about the use of your information
- Request that certain non-essential communications be stopped
Some information may need to be retained where required for legal, accounting, security, transaction, or legitimate business purposes.
13. Children's Privacy
DigiExpi's courses and educational services are intended for individuals who are legally capable of entering into applicable agreements and transactions.
If you believe that personal information has been submitted to us by a minor without appropriate consent, please contact us so that we can review the situation and take appropriate action.
14. Changes to This Privacy Policy
DigiExpi may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.